1. Accepting these terms
MocMok (the "App") is an AI-powered social app offering Agent Match, instant chat and multiplayer games. Agent Match uses the profile details, interests, social goals, location and search range you choose to provide so that an AI agent can understand what you are looking for and suggest other users who may be a good fit.
By creating an account, accessing or using the App, you confirm that you have read, understood and agree to these Terms, the Privacy Policy, the Community Guidelines and any other rules we publish from time to time. If you do not agree, please do not use the App.
The App is for adults only. You must be at least 18 years old and legally able to enter into this agreement to sign up for or use the App; by signing up you confirm that you meet these requirements. If you are under 18, do not sign up for or use the App. Where permitted by law, we may verify your age or account details by reasonable means, and if we have reason to believe you are under 18 we may restrict, suspend or terminate your account.
2. Your account
You must provide your real date of birth and keep your credentials safe. An account can be signed in on one device at a time; signing in on a new device signs the old one out. You are responsible for everything that happens under your account — contact us immediately if you believe it has been compromised.
3. User content and zero tolerance
You are responsible for the text, images, voice, avatar and profile details you post ("User Content"). We have zero tolerance for the following; such content is removed and the account may be banned immediately: harassment, abuse, threats or intimidation; pornographic, explicit or sexually suggestive content; hate speech based on race, ethnicity, religion, gender, sexual orientation, disability or similar; any inappropriate content involving minors; scams, solicitation or spam; illegal content such as drugs or weapons; impersonation or misinformation.
4. Filtering, reporting, blocking and enforcement
In-game chat is filtered automatically and flagged messages are not delivered. Direct and group chats only happen between people who have both accepted a friend connection; they are not pre-screened, and we rely on your reports. You can report any user or message from a game, its results screen, a chat or a profile, and you can block anyone at any time: blocked users are never matched into the same game as you and neither of you sees the other's messages. Every report is reviewed by a person within 24 hours; depending on severity we may warn, remove content, or temporarily or permanently ban the account, and we cooperate with law enforcement where the law requires it. Banned accounts cannot sign in.
5. AI features and Agent Match
Agent Match may use the profile details, interests, social intent, location, search radius and other matching preferences you choose to provide to help AI interpret your request and surface potentially relevant users. Mr.Moc is an AI assistant, not a person, and it will say so if you ask; the AI player in Who is AI is revealed at the end of each round. AI-generated interpretations, summaries and recommendations may be incomplete, inaccurate or unsuitable for your circumstances. We do not guarantee match outcomes, another user's identity or profile accuracy, compatibility, safety, or any particular social result. You are responsible for deciding whether and how to connect with other users and for your own interactions and decisions.
6. Games and virtual items
In-game coins, rankings and similar data are for entertainment only, have no real-world value and cannot be exchanged, transferred or refunded. We may adjust rules or reset data to keep games fair.
7. Privacy
How we collect and use your information is described in the Privacy Policy. By using the App you agree to it.
8. Termination
You can request account deletion at any time in Settings → Delete Account; the account is permanently deleted after a 30-day grace period, and signing in during that period lets you cancel. We may suspend or terminate accounts that violate these Terms.
9. Disclaimer and limitation of liability
The App is provided "as is"; we do not guarantee uninterrupted or error-free service. To the fullest extent permitted by law, we are not liable for indirect, incidental or punitive damages arising from your use of the App.
10. Changes
We may update these Terms from time to time and will notify you in the App of material changes. Continuing to use the App after an update means you accept the new Terms.
Contact us
Questions about these terms, privacy, or an account action? Want to appeal? Email us and we'll reply within 1–3 business days. support@mocmok.com